Ordering the audio and transcript from a 341 Meeting of Creditors should be simple and stress-free. Here’s a step-by-step to get your next transcript with ease. And, other helpful facts or questions you may have been thinking about.

 

Will I receive both the audio AND a transcript of my 341 Meeting of Creditors?|

 

Yes. Once you submit your Order, the audio recording of your 341 Meeting of Creditors will be acquired from the U.S. Trustee Office where the meeting was held. Your request will then be updated to reflect the estimated cost of a certified transcript from the recording. You will be notified via email to make your deposit payment via credit card.  Once the transcript is complete, you will be notified and you can download both the audio and transcript right from the deliverables tab in your online Order.

 

How long will it take to get my audio and transcript?|

 

TheRecordXchange will make an immediate request for the audio from the US Trustee’s Office specified in your Order. Once the audio is received and the deposit is paid, we will provide a due date.  You always have the opportunity to negotiate expedited service.

 

What will my total cost be?

 

341 Hearings, audio and hearing transcript, final cost will be determined based on the final page count of the transcript. A refund will be applied or a final balance will be requested.

 

Who will produce the transcript and will it be certified?

 

TheRecordXchange is highly qualified Bankruptcy transcription company that works with over 30 US Bankruptcy Courts across the country. The court reporters and transcribers who work in TheRecordXchange are among the best and most experienced professionals in the industry. Your transcript will include a certification page indicating that it is a true and accurate transcription of your hearing. The transcript will be valid for use in court or for any official filing purposes. TheRecordXchange is always available for support.

 

What information do I need to place an order?

 

You will need the following information to place your Order:

1. The state where the hearing took place
2. The US Trustee Region (after you select the appropriate state, only the regions in that state will be listed)
3. The matter name and number
4. The name of the Trustee who officiated the meeting.
5. The filing Chapter, 7, 11, 12 or 13
6. The date(s) of the 341 Meeting. You can select multiple dates.

 

How do I pay for my Order?

 

You can pay instantly on the site via credit card. Visa, MasterCard or American Express are all accepted. You can also send a check or money order, but your order will not be processed until payment is received and cleared.

 

How long will it take to get my audio and transcript?

 

TheRecordXchange will make an immediate request for the audio from the US Trustee’s Office specified in your Order. Once the audio is received, you can choose the time frame for TheRecordXchange to complete your Order.

 

How will I receive my audio and transcript?

 

When your Order is complete, you will receive an e-mail notification directing you to log in to your account. The audio and hearing transcript will both be available for you to download on the “deliverables” tab of the Order. The hearing transcript will be in PDF format and the audio will be either an MP3 file or a Windows Media file. You should have no problem playing the audio on your PC or Mac, but if you do run into issues, you can contact your transcription provider directly or contact TheRecordXchange via e-mail at customersuccess@trxchange.com and we can help.

How will I know when my audio and transcript will be available?

 

When your transcript and audio are ready, you will receive an e-mail notification at the e-mail address you used to register for your account. You can also return to your Order any time to check the status.

 

What do I do if I find an error in transcript?

 

TheRecordXchange is one of the best vendors in the industry, but mistakes can happen. If you find an error that is important for you to have corrected, let us know. You can leave a message right in your Order on the Messages tab and your transcription provider will be notified. Once we confirm the need for a correction, an amended version of the transcript will be delivered to you as quickly as possible. If you have any concerns with the process, you can always e-mail TheRecordXchange at customersuccess@trxchange.com.

 

Can I cancel my order?

 

Yes, if you cancel the Order prior to audio being acquired, you can cancel your Order by simply sending an e-mail to customersuccess@trxchange.com and put CANCEL ORDER #9-XXXXXX in the subject line. Your deposit will be refunded. If we have already acquired the audio, you can no longer cancel the Order, but the audio will be made available to you.

 

Is TheRecordXchange part of the US Trustee’s Office?

 

No. TheRecordXchange is a private company based in Scottsdale, Arizona. We offer a modern and efficient platform for legal professionals to access experienced and certified court reporters and transcribers. With nearly 1,000 professionals working in the platform, legal professionals can access the most qualified and cost effective resources available for immediate turnaround.

Click here to request a quote for your 341 transcript order.

 

Here’s what legal professionals are saying about TRX:

“Having ordered several transcripts from TheRecordXchange over the past month, I can say that the service has been easy, efficient and cost effective. TheRecordXchange takes care of everything, all we needed to do was place the order online, they do the rest. Transcripts and audio were delivered online and were professionally prepared. We would absolutely recommend TheRecordXchange to anyone seeking audio and transcripts of a meeting of creditors!”

Patti J. Sullivan, Chapter 7 Trustee, St. Paul, MN

“I found my secret weapon. TheRecordXchange makes securing transcripts a breeze and gives me back time in my day to focus on the cases that really matter. Their platform is intuitive and incredibly easy to use, and with a push of a button, my order was placed and they took care of the rest. I highly recommend TheRecordXchange to anyone looking for a secure, reliable way to order transcripts.”

Katie Brandt, Paralegal, Anastassiou & Associates, Salinas, CA